New storefront - lightspeed <> Incompatibility
Antonella Perez
News in the Materiaeyewea Account: I hear that the form only appeared before the check out at the time of payment, I deactivate it as well as the automation and a few days later he discovered that it kept appearing, obviously this generated friction with his customers because the popup offered a discount that was not sent. Now he removed the integration and we are checking that the pop up will definitely no longer appear.
There is another account with the Patagonia layout that I buy!!! The account is dirtydemono but I wasn't aware of the problems with the layout.
I just activated Remarketing, which is one of the automations that goes wrong.
It also has two campaigns being sent (although we have no record of any problems with the campaigns).
Antonella Perez
The materiaeyewea account experienced problems during its trial period started on December 4. The form doesn't appear most of the time, and the abandoned cart is sometimes not sent or sent from Tiendanube even when in manual mode (attached screenshot).
We can't see your ID correctly either.